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Shipping And Deliveries

SHIPPING & DELIVERY


SHIPPING TIMES

Items in stock in our warehouse are shipped out on the next business day via UPS or USPS. Items coming direct from our vendor can take up to 7 business days to receive. We will contact you via email if there are any delays in shipping.  

PREPARING FOR FURNITURE DELIVERY

To ensure a successful delivery, please confirm that all furniture items will fit through any access points such as doorways, stairways, hallways, elevators and around corners into the desired location. 

SCHEDULING YOUR DELIVERY

You will be contacted when your items are ready and prompted to schedule your delivery. We ask that you take receipt within 30 days. At the time of scheduling, please notify Curio Collective of any special delivery requirements. This includes, but is not limited to, the need for small trucks to navigate narrow roads and driveways, restricted delivery time frames due to local ordinances, gated entry access, proof of insurance for high rise and condominium buildings, multiple flights of stairs and service elevator reservations.

WHAT TO EXPECT ON DELIVERY DAY

Customer should expect to carefully unpack and inspect each item. It is up to the customer to assemble and place it in your room of choice. Please note that we are unable to unpack or assemble furniture pieces, and certain other restrictions may apply. 

 

An authorized adult, 18 years or older, must be present during your scheduled delivery window to accept and inspect your items and sign the delivery receipt.

In the event of any defect or damage noted at the time of delivery, Curio Collective will replace the item or schedule a furniture repair technician to resolve the issue at no charge to you. Contact Us for more information.

DELIVERY SURCHARGES

Oversized, extremely heavy or fragile items require additional delivery support, thus incurring a surcharge. This additional charge is listed with the product price on the applicable product page and in the cart.


STANDARD DELIVERY

STANDARD DELIVERY

Smaller furniture items will generally be shipped via UPS and charged a standard shipping rate based on the total merchandise value. Items that ship Standard Delivery arrive in 7-10 business days.

RUSH DELIVERY

We do not currently offer rushed delivery.


OTHER SHIPPING & DELIVERY INFORMATION

INTERNATIONAL DELIVERY & FREIGHT FORWARDING

We ship only to the 48 state with in the continental United States. We do not ship to Alaska or Hawaii and any U.S. Territories, including Guam, Puerto Rico and the U.S. Virgin Islands. 

PRICING & INFORMATION DISCLAIMER

Our goal is to provide accuracy in all prices, delivery rates and other information. All prices in our source books and online are in U.S. dollars and are subject to any applicable taxes according to state and local laws. Availability, prices and delivery rates are subject to change. There may be errors in the prices, descriptions or images of certain merchandise, and we reserve the right to restrict orders of those items and correct any errors, inaccuracies or omissions.

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