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Returns And Exchanges

RETURNS

If you are not completely satisfied with your purchase, please contact us to return or exchange your item(s) within 14 days of the receipt with proof of purchase. Note that returns or exchanges are not accepted for final-sale items and/or items no longer in their original packaging, and other items listed below. Other exclusions may apply. Contact us for details. Unfortunately, a restocking fee of 20% will be charged on all returns. Cost of return shipping is to be covered by the customer.

Upon return, your item will be inspected and exchanges, credits or refunds will be issued for the purchase price. Any taxes charged will be refunded in accordance with applicable laws. Delivery fees are non-refundable with the exception of manufacturer defects or transit damage. Curio Collective reserves the right to refuse returns or exchanges of items that are not in as-new condition due to damage or misuse by the client.

FINAL SALE & CLEARANCE ITEMS

Clearance items, as well as any items purchased at Curio Collective stores, are considered final-sale items and cannot be returned or exchanged.

CANCELLATIONS

For all orders that are canceled prior to items shipping, no delivery fee will be charged. For special order items, a non-refundable 50% deposit will be taken when the order is placed. If you choose to cancel your special order item(s) prior to delivery, your 50% deposit will not be refunded.

PRICING & INFORMATION DISCLAIMER

Our goal is to provide accuracy in all prices, delivery rates and other information. All prices in our source books and online are in U.S. dollars and are subject to any applicable taxes according to state and local laws. Availability, prices and delivery rates are subject to change. There may be errors in the prices, descriptions or images of certain merchandise, and we reserve the right to restrict orders of those items and correct any errors, inaccuracies or omissions.

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